VitalChek Product Suite v2.0
How to Cancel a Request
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Orders > How to Cancel a Request

Glossary Item Box

How to Cancel a Request

Certificate requests can be cancelled at any time until they have been submitted (10pm each business day.)

 

 

Step 1

Locate the order using the Search function and view it in the Death Certificate Request screen

 

Step 2

Click the Cancel Request button

Step 3

B2B request has been cancelled message displays

 

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